At Techmara, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information collected through our Customer Relationship Management (CRM) system. Please read this policy carefully to understand our practices regarding your personal information and how we will treat it.

1. Information We Collect We may collect various types of personal information from you through our CRM system, including but not limited to:

• Contact information (e.g., name, email address, phone number)
• Company or organization details
• Job title and professional information
• Communications and interactions with our company
• Information related to your use of our products or services
• Other information you provide to us voluntarily
  
  

2. How We Use Your Information We may use the collected information for the following purposes:

• Providing and personalizing our services
• Managing and maintaining customer relationships
• Contact reference to other potential clients
• Sending you communications, such as updates, Invoices, quotations, projects, newsletters, and marketing materials
• Conducting research and analysis to improve our products and services
• Enhancing the security and performance of our CRM system
• Complying with legal obligations
  
  

3. Information Sharing and Disclosure We may share your personal information with third parties under the following circumstances:

• With our trusted service providers who assist us in delivering our services (e.g., hosting, customer support)
• With business partners or affiliates for joint marketing purposes (provided you have given us consent)
• When required by law or to protect our rights, property, or safety, or that of others
  
  

4. Data Retention We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer require your information, we will securely dispose of it.
   
   

5. Security Measures We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
   
   

6. Your Privacy Rights You may have certain rights concerning your personal information, such as the right to access, correct, or delete your data. To exercise these rights or seek clarification about our privacy practices, please contact us using the information provided at the end of this Privacy Policy.
   
   

7. Third-Party Links Our CRM system may contain links to third-party websites or services that are not controlled or operated by us. We are not responsible for the privacy practices or content of those third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you visit

You have the right to access, correct, update, and delete your personal information. You may also have the right to object to or restrict certain processing activities. To exercise these rights or to inquire about the personal information we hold about you, please contact us using the information provided in the "Contact Us" section below.

Website: www.techmara.com
Email: sales@techmara.com
Phone: +260967008922
Address: Plot LUS/36998 Mass Media, Alick Nkhata Road, Lusaka, Zambia