These terms and conditions ("Agreement") govern the use of products and services provided by Techmara Electronics Limited ("Techmara," "we," "us," or "our"). By accessing or using our products and services, you ("Customer," "you," or "your") agree to be bound by these terms and conditions. Please read this Agreement carefully before using our products or services.

1. Introduction

1.1 Techmara is an electronics product and service delivery business.

1.2 This Agreement applies to all customers who use our products or services.

2. Definitions

2.1 "Products" refer to electronic devices, components, accessories, or any other items provided by Techmara.

2.2 "Services" refer to any installation, repair, maintenance, or consultation services provided by Techmara.

3. Ordering and Delivery

3.1 Orders: Customers can place orders through our website, by phone, or through authorized third-party platforms.

3.2 Delivery: We will make commercially reasonable efforts to deliver products within the agreed timeframe. Delivery fees, if applicable, will be communicated to the customer prior to order confirmation.

3.3 Geographic Limitations: Our delivery services are available within specified geographic areas. Please refer to our website or contact our customer support for details.

4. Product and Service Descriptions

4.1 We strive to provide accurate and detailed descriptions of our products and services. However, slight variations between the actual product/service and the provided descriptions may occur.

4.2 Any images, specifications, or features provided in relation to our products and services are for illustrative purposes only and may not reflect the exact product or service received.

5. Pricing and Payment

5.1 Prices: The prices of our products and services are clearly stated on our website or will be communicated to you during the order process. All prices are subject to applicable taxes and fees.

5.2 Payment: We accept various forms of payment, including bank transfers, or other specified payment methods. Payment must be made in full at the time of order placement unless otherwise agreed upon.

5.3 Refunds and Returns: Refunds and returns are subject to our Refund and Return Policy. Any applicable restocking fees or return delivery charges will be the responsibility of the customer unless otherwise stated in the policy.

6. Customer Responsibilities

6.1 Accuracy of Information: Customers are responsible for providing accurate and complete information, including delivery address and contact details. Techmara shall not be held liable for any delays or issues arising from incorrect information provided by the customer.

6.2 Safe Use and Maintenance: Customers are responsible for the safe use, installation, and maintenance of the products and services provided by Techmara. Any damages resulting from misuse, neglect, electrical damage or improper handling will not be covered under warranty.

7. Limitations of Liability

7.1 Techmara shall not be liable for any indirect, consequential, incidental, or special damages arising from the use or inability to use our products or services.

7.2 In no event shall Techmara' total liability exceed the amount paid by the customer for the specific product or service giving rise to the claim.

8. Intellectual Property

8.1 Techmara retains all rights, title, and interest in any trademarks, copyrights, or intellectual property associated with our products and services. Customers may not use, reproduce, modify, or distribute any of our intellectual property without explicit written permission.

9. Termination and Cancellation

9.1 Techmara reserves the right to terminate or cancel an order or service in the event of non-compliance with these terms and conditions or for any other valid reason. Customers may request cancellations or refunds according to our Refund and Return Policy.

10. Governing Law and Jurisdiction

10.1 This Agreement shall be governed by and construed in accordance with the laws of Zambia. Any disputes arising from or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts of Zambia.

11. Amendments

11.1 Techmara Electronics reserves the right to modify or update these terms and conditions at any time. Customers will be notified of any changes through our website or via email.

12. Severability

12.1 If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

13. Contact Information

13.1 For inquiries or concerns regarding these terms and conditions or our products and services, please contact us at:

Techmara Electronics Limited
Phone: +260 967 008 922
Email: sales@techmara.com
Address: Plot LUS/36998 Mass Media, Alick Nkhata Road, Lusaka, Zambia

By using our products and services, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions.